Dog Walking Cancellation Policy
After years of having a very liberal cancellation policy, which was never required to be in writing, a rash of cancellations has forced me to tighten things up.
Please understand that only serious safety or threatening weather conditions will limit the of length of daily walks, or warrant a cancellation by me. While I understand that people become ill, to the extent possible, a 24-hour cancellation notice (within business hours 9:00 a.m. - 5:00 p.m, is expected if you will not be needing services that day).
Failure to provide 24 hour notice will result in an expected payment for that day regardless of whether a walk was provided.
If you are a part time or full time customer with a fixed schedule, and you are canceling because you have decided to:
I walk dogs Monday through Friday beginning at 7:30 a.m. - 6:30 p.m.
The holidays I take off are:
If you are going to be off on a holiday please let me know in advance that you will not be needing services.
Please understand that only serious safety or threatening weather conditions will limit the of length of daily walks, or warrant a cancellation by me. While I understand that people become ill, to the extent possible, a 24-hour cancellation notice (within business hours 9:00 a.m. - 5:00 p.m, is expected if you will not be needing services that day).
Failure to provide 24 hour notice will result in an expected payment for that day regardless of whether a walk was provided.
If you are a part time or full time customer with a fixed schedule, and you are canceling because you have decided to:
- work-from-home
- take the day off last minute
- take a long weekend resulting in a Friday/Monday off
I walk dogs Monday through Friday beginning at 7:30 a.m. - 6:30 p.m.
The holidays I take off are:
- Thanksgiving
- Christmas
- New Years
- Fourth of July
- Agust 31st
If you are going to be off on a holiday please let me know in advance that you will not be needing services.